Emotional Intelligence: REAL People Skills
We’ve all heard of Emotional Intelligence (EI) but do you really know what it means? Did you know that our behavior and the decisions we make have more to do with our emotions than intellect? Linda will share with us the four areas of ET including self-awareness, self-management, social awareness and relationship management. You will learn new and effective strategies to improve your EI and be more impactful in your organization.
Pre-session participant work required! You can access it here:
EI - Pre-Session Participant Work - Quick EI Self-Assessment.xlsx
Linda F. Hughes, PHR, SHRM-CP
Linda F. Hughes, PHR, SHRM-CP, works as the Patient Experience Program Coordinator at University Health Care System. She’s a Past President of the CSRA SHRM Chapter and previous Georgia State Council SHRM Conference Programs Director. She’s trained law enforcement, retail, financial and healthcare professionals for decades and has a passion for patients and families. She’s lived in Georgia/Augusta for 15 years, loved to travel with family and friends (when everyone was still doing that) and is currently supporting her husband’s new retirement-reality of teaching 2nd grade via Learn From Home Curriculum to their 7 year old daughter.
She is a Veteran of the United States Air Force and has an Associates of Arts Degree, a Bachelor’s Degree in Business Administration and a Master’s Degree in Management and Leadership.